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Training & Support

In addition, CityHub does provide a host of other services that could possibly fulfill some of the operational needs of your organization, especially in operating a Serviced Office.The following are some of the services that might be of interest to you:

(1) Proprietary Systems - CityHub Integrated Serviced Office Solution

At CityHub, we put all the different aspects of a Serviced Office Operation into one integrated solution – from managing the sales team to closing a business deal.From managing day-to-day operations such as billings, front desk, postages, conference facilities reservation, and door access to the management of assets and office equipment.We also provide HR management and account services, if required.You may choose to manage all these function via a Web portal.These are made possible with ISOS (Integrated Serviced Office Solution).

Benefits:

(1) We could help streamline the process in prospecting & acquiring customers
(2) Simplify and integrate every aspect of your Serviced Office operations and processes
(3) Our charges are less than half the cost of Industry Stand-Alone products
(4) It will assist in reducing the workload of the staff tasked to manage the Serviced Office
(5) Professional Call Centre Services

Your organization could outsource to CityHub at a negotiated fee, the call centre service, which you may provide for your Serviced Office clients.Call transfers & call handlings will be seamless, and your clients will not notice that the call center is located at an outsource location.This way, there is no need for your organization to invest large sums of money to set up the infrastructure for a call center system.Neither will your company need to have individual PABX system for every new centres or Serviced Office.

Benefits:

(1) Avoid large capital outlay for a Call Centre infrastructure
(2) Manpower issues – little or less time spent on training and recruitments
(3) Since CityHub will charge only on a per customer or user basis, Abu Dhabi Chamber of Commerce & Industry is not       incurring a fix cost in providing the Call Center Service to your clients. The Call Center service cost will go in tandem       with the number of clients or users who are on this service – a sure win proposition for any companies!!
(4) To create a more professional upfront for your new Serviced Office and create a stronger brand image for your centre
(5) Voice & Data Network Connectivity

We provide an All-in-One network connectivity to our clients. Our access gateway provides network access control, wired and wireless broadband internet access with Authentication, Authorization and Accounting services. CityHub could offer your organization, the “Voice & Data Network Connectivity” system that will provide scalable internet broadband connectivity solutions, with an enhanced security feature. The scalability is important because of the different mix of clients (who will require different bandwidths for their work) in a Serviced Office environment.

Benefits:

(1) Secure Access Control that prevents errant clients from under-subscribing to internet services, prevent security breaches and ensure real-time access control.
(2) Flexible platform to support multiple connectivity technologies
(3) Rapid deployment, fast results with zero configuration for internet access and saves a lot of support time for the        operations team
(4) Ease of use, improved productivity and removes common frustrations that users faced while trying to access the        network. This will minimize the dependence on a System Integrator
(5) Lower total cost of ownership as it allows internet-capable and network devices to function seamlessly regardless of their individual internet and application configuration settings.
(6) Ease the burden of tedious & time consuming end user supportSecretariat Services

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